Privacy Policy
At With Love, we are committed to safeguarding the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website and services. By accessing or using our website, you consent to the practices described in this policy.
Information We Collect
We collect personal information that you voluntarily provide to us when creating an account, placing an order, or contacting our customer service. This information may include:
- Name
- Email address
- Mailing address
- Phone number
- Payment details
We may also collect non-personal information such as browser type, IP address, and pages visited to improve our website’s functionality and user experience.
How We Use Your Information
We use the collected information for the following purposes:
- Process and fulfill your orders
- Provide customer support
- Personalize your shopping experience
- Send order and shipping confirmations
- Notify you about promotions and updates (with your consent)
- Improve our website and services
- Prevent fraudulent activities
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:
- Trusted third parties involved in order fulfillment and delivery.
- Service providers assisting with website functionality and maintenance.
- Legal requirements or law enforcement requests.
Security
We implement a variety of security measures to protect your personal information. Your data is stored on secure servers, and we use encryption technology to ensure the confidentiality of sensitive information.
Cookies
We use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of certain features on our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
Your Choices
You can update your account information and communication preferences at any time by logging into your account or contacting our customer service.
Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the updated policy on our website.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at privacy@withlove.co.ke.
Thank you for trusting With Love with your personal information. We are dedicated to protecting your privacy and providing you with a secure online shopping experience.